Terms and
conditions

Version · applies to all orders from this date

§ 1Scope

These terms and conditions apply to all contracts between Eventfuchs and the customer for the hire of event technology and for related services — in particular transport, rigging, technical supervision and de-rigging.

They apply both to consumers and to businesses within the meaning of the Austrian Consumer Protection Act (KSchG). Provisions that apply to only one of the two groups are expressly marked as such. Where a provision is not permissible towards consumers, the statutory rule applies in its place.

Differing or additional terms of the customer only become part of the contract if Eventfuchs agrees to them in writing. This also applies where Eventfuchs performs the service without reservation in the knowledge of such terms.

§ 2Contracting party and formation of the contract

The contracting party is Eventfuchs, represented by Lucas Duch. The full company details can be found in the Legal notice. Eventfuchs is currently in formation; until the formation is complete, all services are provided by Lucas Duch as a natural person.

All offers from Eventfuchs are subject to change and non-binding, unless they are expressly described as binding. Information on the website, in the event configurator, in price lists or in advertising material does not constitute a binding offer.

The contract only comes into being with the written order confirmation from Eventfuchs — email is sufficient. The scope and content of the service are determined solely by that order confirmation and the items listed in it. Verbal side agreements require written confirmation to be effective.

§ 3Scope of services

The scope of services owed follows from the order confirmation. Unless agreed otherwise there, a booking includes:

• provision of the agreed equipment in working order
• rigging and setting up at the agreed venue
• technical supervision for the agreed duration of the event
• de-rigging after the event has ended

Eventfuchs is entitled to replace individual items with equivalent or higher-grade equipment , provided this is reasonable for the customer and the agreed purpose is achieved. There is only a claim to a particular make or model if this has been expressly agreed.

Eventfuchs is entitled to engage subcontractors in performing the contract. In that case Eventfuchs remains the customer's contracting party.

§ 4Travel, delivery and collection

Travel, delivery and collection are not included in the hire price. They are charged separately and shown in the relevant quote or order confirmation. They are calculated on the basis of distance, effort and the volume of equipment.

Additional effort not attributable to Eventfuchs is charged separately. This includes in particular difficult access, the absence of a loading zone, unusable lifts, carrying routes via stairs, and waiting times for which the customer is responsible. Where possible, Eventfuchs points out foreseeable additional effort before the start.

§ 5Prices and payment

Unless stated otherwise, all prices are in euros. For consumers, prices are shown including VAT; for businesses, plus VAT at the applicable statutory rate.

Unless agreed otherwise in the quote, the following payment terms apply:

Payment is made by bank transfer to the account stated on the invoice. Paying the balance in cash on the day of the event is possible by prior arrangement. The deposit secures the date; the date only counts as firmly reserved once it has been received.

In the event of late payment, default interest is charged: 4 % per year for consumers under § 1000 of the Austrian Civil Code, and 9.2 percentage points above the base rate for businesses under § 456 of the Austrian Commercial Code. Businesses additionally reimburse the reasonable costs of appropriate out-of-court collection measures.

Eventfuchs is entitled to make performance conditional on the deposit having been paid in full. The customer may only set off claims that are undisputed or have been established by a final court decision; for consumers this restriction does not apply if Eventfuchs becomes insolvent.

§ 6The customer's obligations to cooperate

So that the service can be performed, the customer ensures, in good time and free of charge:

• Access to the venue at the agreed rigging and de-rigging times, including usable access for transport vehicles
• Sufficient power supply with the connection ratings stated in the quote, and working electrical installations at the venue that comply with the regulations
• A suitable, load-bearing and level area to build on; for outdoor events, additionally sufficient weather protection for the equipment
• All official permitsrequired for the event — in particular event licences and compliance with noise, closing-time and fire safety regulations
• Registration with AKM or other collecting societies, where copyright-protected music is played

The customer is responsible for complying with the safety and house rules applicable at the venue. If the customer fails to meet these obligations and the service therefore cannot be performed, cannot be performed in full, or can only be performed with additional effort, the claim to the agreed fee remains. Additional effort is charged separately.

§ 7Rigging, operation and de-rigging

Rigging and de-rigging times are agreed in advance. As a rule, rigging begins two to four hours before the event starts, depending on the size of the setup.

The equipment is operated exclusively by Eventfuchs or by people briefed by Eventfuchs. Interference by the customer or third parties with the setup, cabling, rigging or settings is not permitted without consent. Instructions given by the technician on site for safety reasons must be followed.

If the event runs beyond the agreed duration, the additional time is charged according to effort, provided an extension is possible at all. There is no entitlement to an extension.

§ 8Changes to the order

Changes requested by the customer after the order confirmation — for example to scope, guest numbers, schedule or venue — are accommodated where possible. They require written confirmation from Eventfuchs. Any resulting increase or decrease in cost is adjusted.

A reduction in the scope of the order of more than 25 % of the order value within 14 days before the event is treated as a partial cancellation under § 9.

§ 9Cancellation by the customer

The customer may cancel the order in writing at any time. What counts is when the cancellation reaches Eventfuchs. The following cancellation fees apply, based on the order value stated in the order confirmation:

Third-party costs already incurred that Eventfuchs demonstrably can no longer cancel — such as specialist equipment bought in or subcontractors booked — are reimbursed in addition. The customer is free to show that no loss arose at all, or that it was substantially lower than the flat rate.

If a replacement date within twelve months is agreed and Eventfuchs is available on that date, payments already made are credited to the new date.

§ 10Withdrawal by Eventfuchs

Eventfuchs is entitled to withdraw from the contract if

• the customer is in default with a payment due, despite a reminder and a reasonable grace period,
• performance is impossible or unreasonable for reasons for which the customer is responsible,
• conditions at the venue do not permit safe operation — in particular an insufficient or faulty power supply, missing weather protection, or an area that will not bear the load.

In these cases the claim to the agreed fee remains, less any expenses saved. If Eventfuchs withdraws for reasons for which the customer is not responsible, payments already made are refunded in full; further claims by the customer exist only within the scope of § 12.

§ 11Right of withdrawal for distance contracts

§ 12Liability of Eventfuchs

Eventfuchs is liable for damage caused by intent or gross negligence in accordance with the statutory provisions and without any limit on the amount.

For damage arising from injury to life, body or health, Eventfuchs is liable without limitation under the statutory provisions, as it is under the Product Liability Act. No provision of these terms limits that liability.

With slight negligence Eventfuchs is liable towards businesses only for breach of material contractual duties, and limited in amount to the order value. Liability for lost profit, consequential loss and indirect damage is excluded towards businesses. These restrictions do not apply to consumers.

If equipment fails during the event, Eventfuchs arranges a replacement without delay wherever possible. If the service can therefore only be performed to a limited extent, the fee is reduced in proportion to the impairment. Further claims are governed by the paragraphs above.

Eventfuchs is not liable for damage arising from incorrect or incomplete information given by the customer, in particular regarding power supply, room size, access, guest numbers or structural conditions.

§ 13The customer's liability for the equipment

The equipment provided remains the property of Eventfuchs in all cases. The customer is not entitled to pass it on to third parties, to pledge it, or to leave the venue with it.

The customer is liable for damage to, destruction of or loss of the equipment, to the extent caused by the customer, their guests, their staff or third parties engaged by them. This does not cover normal wear from intended use, nor damage for which Eventfuchs is responsible.

Typical examples of damage within the customer's responsibility are liquids in equipment, microphones dropped or thrown, damage caused by guests, and wilful damage. The customer is obliged to report such incidents to the technician on site without delay.

The repair costs are reimbursed; in the case of a total loss, the current value of the item, plus demonstrably lost hire income for the period it is out of service. For large setups, Eventfuchs reserves the right to agree a reasonable deposit; where applicable this is shown in the quote.

We recommend checking whether you have liability insurance — for private events, personal liability insurance often covers this kind of damage.

§ 14Force majeure

Events of force majeure that make performance by Eventfuchs substantially more difficult or impossible entitle both parties to withdraw from the contract. Force majeure includes in particular natural disasters, severe weather with an official warning, epidemics, official bans on events, strikes, and failures of public power or transport infrastructure.

In this case the cancellation fees under § 9 do not apply. Services already rendered and demonstrably incurred, unavoidable costs are to be reimbursed. Both sides will first try to agree a replacement date.

§ 15Photography and recordings

Eventfuchs is entitled to take photographs of its own technical setup and to use them for reference and advertising purposes, in particular on the website and on social media.

People are not identifiably shown in them unless they have expressly agreed. The customer may object to the use of such images at any time without formality — an email to duch@eventfuchs.com is enough. If Eventfuchs names the customer as a reference, this requires their prior consent.

§ 16Event configurator and planning documents

The event configurator provided on this website serves as a non-binding illustration. The stage plans, views and PDF documents it produces are concept drafts, not technical planning. All dimensions, quantities and positions are guide values.

The configurator gives rise neither to an offer nor to any claim that the equipment shown is available. Binding planning is carried out in each individual case after a site visit or once the details of the venue are available.

The documents produced are protected by copyright and are intended solely for the customer's internal use. Passing them on to third parties, in particular to other event technology suppliers, is not permitted without prior written consent.

§ 17Privacy

Personal data is processed exclusively in accordance with the GDPR and the Austrian Data Protection Act. The details — what data is collected, for what purpose and how long it is kept — are described in the privacy policy .

§ 18Final provisions

This contract is governed by Austrian law , excluding the conflict-of-law rules of private international law and the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only in so far as it does not deprive them of the protection of mandatory provisions of the law of the country in which they are habitually resident.

For disputes with businesses , the competent court at the registered office of Eventfuchs is agreed as the place of jurisdiction. For consumers , the statutory places of jurisdiction apply; in particular, jurisdiction under § 14 KSchG remains unaffected.

Should any provision of these terms be or become wholly or partly invalid, the validity of the remaining provisions is unaffected. The statutory rule takes the place of the invalid provision.

Changes to these terms are notified to the customer for ongoing contracts; for orders already confirmed, the version in force at the time of the order confirmation always applies.

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